Every promise made during the sales process was left unfulfilled after the flat was sold. Before making any investment, I strongly recommend speaking with existing homeowners rather than relying solely on the sales team’s assurances. They frequently introduce reward schemes and attractive offers, but in my experience, they either fail to honor them or look for loopholes to avoid fulfilling their commitments. Once the sale is complete, the level of support and accountability changes significantly. Don’t make your decision based only on the brand name. Read the latest reviews for the POJ and WOJ projects, and if possible, connect with current residents to understand their actual experience. After doing that, you’ll be in a much better position to decide whether you want to invest with this developer.

I went to see Gera avive towers after large hoarding on the road but there office was island of joy hence the review on both project. I met around 70~100 people who came to meet CEO Mr Gulzar and OMG that showed me the real true face of Gera Brand. Although they have done beautiful interior but that hides how cheap there work is when I saw there world of joy projects .. 6-10 apartment of each floor wow !! That like modern chawl .. they had number of unsold inventory still in island of joy which tells like me people have lost interest in this brand.. people told me that there CRM team is irresponsible, highly unprofessional. concerns about project delays, lack of timely possession, and poor communication after booking. Several people claim that promised delivery timelines were not met, with inadequate updates from customer relationship teams. Some customers feel the properties are overpriced compared to the actual flat sizes and construction quality delivered. They Complaints have also mentioned issues such as delays in obtaining Occupancy Certificates (OC), unresolved construction defects, leakages, and incomplete infrastructure in certain projects. Buyers who I meet have expressed frustration that new project launches appear to receive priority over completing existing commitments. Others have raised concerns about transparency, changing prices during the purchase process, and difficulty obtaining compensation for delays. A common theme across negative reviews is a perceived gap between sales promises and the final customer experience. As an NRI I am glad I am not going with this brand and fake promise builder

Do not buy a flat from gera, all the good ratings are fake. Biggest regret of my life is to book my dream house with them . They ruined my life, I am not kidding when I am writing this review . I have Years in my eyes . They are the worst you can ever imagine. Their CRM team is the worst. They are not even humans anymore. Such a pathetic services I have never imagined from this reputed company. It's not trustable. If you are thinking to buy go for any local developer they respect people ,give value to your time and money. These people have all hidden charges , they send unnecessary mails and create panic, they will not respond to mails don't pic the calls. They are the definition of how CRM team should not be. I am crying while typing this, DO NOT BUY flats from them.

This is some serious feedback for Mr. Ashish who works as a sales consultant at Gera's Own the Blue project in Kharadi, Pune. He is the most unprofessional and mean sales person we have encountered in a very long time. He took 10 minutes to insult me, my choices and my family's choices. He also spoke in a condescending tone with my wife, which is highly unacceptable. Do you really want to keep such sales people in your team ? After Mr. Ashish showed us the flat, we mentioned to our channel partner that we are not interested in taking things further as we did not quite like the current offerings at your project. Upon this request, Mr. Ashish called us inside his cabin and asks us "Kya hua ? Pasand nahi aaya aapko?" My wife politely said that we did not like the flat and we would like to discontinue our interest. Then Mr. Ashish asks "Aapka kya reason hai ? Did you like any other builders in Pune? " , to which my wife replied that "Yes, we have seen better units in some other projects". This is when Mr. Ashish hits us with "Branded builder hai woh ya non-branded jiska flat aapko pasand aa raha hai ? Naam batao" I said that builder's name is "SNP Namrata", to which Ashish started laughing and mocking us on our face and tells the channel partner "Tune kabhi naam suna hai kya SNP Namrata ka naam suna hai kya? " "Ye kaunsa brand hai ? Log branded builder ke paas lenge ya non-branded mein? " This was really insulting to us and I told him that What we wear, where we stay and how we feel about projects is OUR choice. As a builder, if you consider yourself as a brand and welcome people who would ONLY like your project OR who wear branded clothes or carry a brand image, please put a board outside on your project looking for "certain kind of people who love brands" or start taking interviews to determine who is branded buyer and who is a non branded buyer. Ashish also told us "Maine 1.5 hours ki line ko cut karwa ke aapko entertain kiya hai, aur aap aise kar rahe ho". What he failed to realize is that we traveled 35 KM from Wakad to your project and it took us 1.5 hours to reach and we waited for 45 mins before we could be so beautifully insulted by your wonderful staff Mr. Ashish. Dear Gera project managers / administrators, I understand you make high profile homes and promote luxury living. Please bring some of that in grooming your staff as well. Forget luxury and audacious, at least teach them the basics of selling and talking to customers. Instances like these will only tarnish your reputation and image. I am NEVER going to visit or consider any GERA built project again, thanks to Mr. Ashish. Thank you for wasting weeks of our time as we were really hopeful to book in your project but Mr. Ashish ruined everything. I must say that Mr. Gurpreet who spoke to us in the first visit, was EXACT OPPOSITE of Mr. Ashish and it was because of Gurpreet that we stayed interested for so long.

Warning to all prospective buyers: Read every document with extreme scrutiny. I attempted to cancel my booking within five days, but Gera denied my refund based on a hidden clause. Sales representatives Zeeshan, Anjali, and Chaitanya presented AirPods as a 'gift,' failing to disclose that accepting them renders the booking amount non-refundable. I am now forced to file a RERA complaint to recover my funds. If they are this deceptive at the start, I have no confidence that the final agreement would be fair to the buyer.